Do you have the EC declaration of conformity?
Yes, MysteryVibe (MV) has an EC Declaration of Conformity. You will find the document below.
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General FAQs
Do your products have the CE and FCC marks?
Yes, our devices have been tested and conform to CE and FCC regulations.
How can I become an affiliate for MV?
You can sign up to become an affiliate on our Affiliates page.
What are your devices made of?
All of our devices are made from high-quality, body-safe silicone.
Do you have videos showing how the devices are used?
You’ll find great play ideas on our Play page . As our user base grows, more videos showing real users are being released. You can see one example here.
What is the warranty on MV devices?
All MV devices come with a 24-month manufacturer’s warranty.
Are the products waterproof?
All our devices are water-resistant, so you can use them in the shower and rinse them under running water. Each device port uses a special micro-USB connector, similar to smartphone ports, with a silicone seal that keeps it waterproof for short perio
When will the devices have USB-C charging ports?
We are currently upgrading all our devices to USB-C. Because our products are regulated as medical devices, launching new versions takes time, as each one must be recertified for compliance and regulatory approvals. We expect to have every device upg