I get an error when I try to update the firmware using the MysteryVibe App. What should I do?Updated a month ago

The firmware file is quite large, and the transfer takes about 10 minutes.

If something interrupts the process - like a phone call or Bluetooth interference - the app may show an error. If that happens, tap the circle again to restart the update; it should proceed normally.

You can also open your phone’s Bluetooth settings, select the device, and choose “Forget.” Then delete and reinstall the MysteryVibe app. The firmware should download without errors.

If you still have problems after these steps, please email [email protected] and we’ll be happy to help.